FAQs

/FAQs
FAQs 2018-06-09T19:57:23+00:00

Before you Leave for Festival

Q: Where can I find the performance schedule?
A: Right here 

Q: What sort of food vendors are at the Festival?
A: We have many food and beverage (no alcohol) vendors at the Festival. These vendors can be found in the Food Court. There are also some light snack vendors scattered throughout the Festival as well as in the Artisanal Food & Farm Market.

Q: What sort of craft and shopping vendors are at the Festival?
A: We have all sorts of vendors at the Festival. Check out the Green Living Expo for sustainable and eco-friendly products and services. The Marketplace has many fair-trade products from near and far. The Handcrafters’ Village features skilled artisans and crafters selling one-of-a-kind items. At the Artisanal Food & Farm Market you can find food and farm products from local farmers and small scale food processors. For a full list of vendors, please click here.

Q: Can I bring my pets?
A: Unfortunately pets are not allowed at the Festival. Only service dogs trained to assist an individual with a disability, are allowed and must be leashed and under control at all times. All service dogs must receive a wristband at the Rainbow Gate entrance which must be attached to the dogs collar.

Q: Can I go on a sail during the Festival?
A: Yes – tickets for sails on the sloop Clearwater or schooner Mystic Whaler are available here.

Q: Are there ATMs?
A: No – there are no ATMs at the Festival. Most vendors can accept credit card payments but it is a good idea to bring cash.

Q: Can I bring my instrument?
A: Yes – there is a Jam Tent for just this purpose. Please do not play your instrument in crowded areas and please respect the performers on the stages and do not play next to the stage areas. There is no busking allowed so please do not open your instrument case for tips.

Q: Can I camp?
A: Yes – Audience Camping is a super fun experience – please be sure to purchase Weekend + Camping tickets . Please note it is tent camping only.

Q: Can I bring my RV or pop-up trailer?
A: Unless you have already purchased an RV pass, the answer is no. All RV spots are sold out for 2018.

Q: Is the Festival accessible?
A: Yes, Clearwater is one of the most accessible Festivals in the county. For more information, click here. For questions – email Clearwaterfestaccess@gmail.com.

Q: Are the ASL interpreters on all stages?
A: ASL interpreters are provided on most main stages including Rainbow, Hudson, Sloop, Family, Story Grove, Workshop, and Circle of Song. An ASL interpreter will be provided for the Dance stage and the Activist Area upon request. Requests can be made at the ASL Booth near the Rainbow Gate (main Festival entrance). For more information click here.

Q: What should I bring?

  • Personal Identification & medical documentation, in case of emergency
  • Cash (there are no ATM’s on the festival grounds)
  • Rain gear
  • Clothing with a hood
  • Extra pair of shoes/sneakers
  • Mud Boots (in case it rains)
  • Bug Spray without Deet
  • Small, foldable chairs
  • Blanket for seating
  • Sunscreen
  • A hat for shade
  • A bandanna
  • Sunglasses
  • Biodegradable plastic bags for trash, compost, and recyclable materials
  • Earplugs
  • Camera, without flash or removable lens
  • Vehicle Key Code (This will cut down on the time it takes for the locksmith to duplicate your key if you lose it.)
  • Smokers, bring an ashtray! Every cigarette butt you throw on the ground, we have to pick up!!!!

Q: Is there anything I can’t bring?

  • No liquor
  • No glass
  • No drones
  • No kite flying
  • No remote control vehicles
  • No arriving by boat
  • No Video Cameras
  • No Professional Photography Equipment (Small hand held cameras without additional lenses are fine.)
  • No Weapons of any kind
  • No Fireworks
  • No Illegal Substances
  • No Vending will be allowed
  • No bicycles or scooters or personal motorized vehicles will be permitted into the festival grounds. (This includes, but is not limited to: golf carts, ATV’s motor scooters, and powered skateboards.) A Bike Valet will be provided.
  • Styrofoam coolers
  • Avoid bringing unnecessary items that become pesky waste (sequins, silly string, confetti, balloons, packing peanuts, etc.).
  • No Pets! Only service dogs trained to assist an individual with a disability, are allowed.

Q: Can I bring liquor into the Festival?
A: Liquor is not permitted in Croton Point Park.

Q: Is there anywhere to purchase beer or wine?
A: No – there is no liquor, beer or wine for sale at the Festival.

Q: Do you have a seating policy?
A: Yes:
To improve the experience for all Clearwater Festival-goers, please respect the following seating policy:

-Low back chairs only in front of the soundboard (Rainbow & Hudson).

-Hi-back chairs allowed behind the soundboard (Rainbow & Hudson).

-Pop-ups & other shade devices that block the views of others are only allowed in the Upper Field (above the road) at the Rainbow Stage.

-All pop-up tents, chairs, etc., must be broken down and removed from all audience areas at the end of each day.

-No advance set-up of chairs, pop-up or other shade devices; set-up begins at 9am each day.

-Unoccupied blankets and seats may be respectfully used by others until the owner returns.

-Maximum allowable size blanket or tarp: 9’x12′.

Getting Around the Festival

Q: Where do I enter?  
A: Rainbow Gate entrance at the Far Corner of the Main Parking Lot. 

Q: Where is the Reception tent?  
A: Left at the traffic circle, tent on the right. 

Q: When is Reception open?
A: The Reception tent hours are:
Friday, June 15th: 12pm-10:30pm
Saturday, June 16th: 6:30am-8:00pm
Sunday, June 17th: 6:30am-8:00pm

Q: I’m on the Guest List / I won ticket to the Festival / I’m the guest of an artist – where should I get my tickets?
A: Will Call.

Q: Where is Will Call?  
A: Far Corner of the parking lot between the Rainbow Gate and the Box Office.  

Q: Where do I purchase tickets?  
A: At the Box Office -far Corner of the parking next to the Rainbow Gate entrance.  

Q: I’m a Vendor, Exhibitor, Sponsor, Press, Photographer, or Volunteer – where do I check-in / pick up my passes?
A: Reception – left at the at the traffic circle, tent on the right.

Q: I have an RV parking pass, where do I go?
A: Please stop at Reception to pick up your RV parking pass. You will not be able to check-in and access your RV site until noon on Friday, June 16.

Q: I’m taking Metro North to the Festival. Is there a shuttle from the train station?
A: Yes – there is a free shuttle service (5 minute trip) beginning at 8:30 am and running both days of the event from the Croton-Harmon Station to the Clearwater Festival entrance. Shuttle busses will run all day and will be available to take you back to the train at the end of the Festival.

Q: Can I ride my bike to the Festival?
A: Yes – there is a bike valet service provided by Time’s Up just outside the Rainbow Gate.

Q: Can I arrive by boat?
A: No – no one can arrive by boat. The only boats that will have access to the Park are registered groups at the Working Waterfront.

At the Festival

Q: Is there a place to charge my cell phone?
A: No.

Q: Is there WiFi?
A: No – there is no public WiFi available at the Festival.

Q: Where are the restrooms?
A: There are port-o-johns throughout the Festival.

Q: Is there swimming at the Festival?
A: No – there is no swimming at the Festival and there are no lifeguards on duty.

Q: Will there be vegetarian/vegan/gluten free food options?
A: Yes – there are many options for vegetarian/vegan/gluten free folks in the Food Court. Click here  to see the 2018 Food Court vendors.

Q: Is there a lost and found?
A: Yes – at the Information Booth – just inside the Rainbow Gate.

Q: Where can I get a Program Book?
A: At the Rainbow Gate, Information, or at the Membership Village.

Q: Where can I enter the raffle?
A: At the Clearwater Store or at Membership Village.

Q: Why is there so much empty space in front of the stages?
A: These areas are reserved for people with disabilities.

Q: I’m having trouble getting around the Festival. Can anyone help?
A: Yes – locate a Volunteer (they will be wearing a Clearwater Festival volunteer t-shirt) and ask them to assist. They will get someone from the Access Committee to help you. There are also wheelchairs to borrow.

Q: Are there Braille stage schedules?
A: Yes – visit the Access Booth to pick one up.

Q: Is there a place for my kids to play?
A: Yes – there are two playgrounds and there is a designated Children’s Area located between the Family Stage and the Food Court. Please note, this is not a babysitting service and parents must accompany all children ages 12 and under.

Q: I’d like to sign up to become a Clearwater Member.
A: Great! Please stop by the Membership Village tent. Members are what keep the sloop Clearwater sailing!